Inside OpenAI's product team: how PMs use ChatGPT, their approach to building products, hiring criteria for new PMs, and overcoming AI adoption barriers
The criteria for hiring PMs at OpenAI reminded me of a research piece by Linda Hill from HBS on "leading innovation." She argues that successful innovators create a space for collective genius rather than controlling it. What you’re describing — agency, urgency, product sense, curiosity — sounds like you’re hiring for that exact space. That alignment between individual drive and collective direction is what most orgs struggle to operationalize.
The criteria for hiring PMs at OpenAI reminded me of a research piece by Linda Hill from HBS on "leading innovation." She argues that successful innovators create a space for collective genius rather than controlling it. What you’re describing — agency, urgency, product sense, curiosity — sounds like you’re hiring for that exact space. That alignment between individual drive and collective direction is what most orgs struggle to operationalize.