Behind the Craft

Behind the Craft

Podcast

Inside Anthropic’s Bet on Claude Agents that Work While You Sleep | Jess Yan

A practical look at how Anthropic PMs build and use Claude agents to understand code, monitor feedback and analytics, prep for meetings, and get work done overnight.

Peter Yang's avatar
Peter Yang
Jun 28, 2026
∙ Paid

Dear subscribers,

Today, I want to share a new episode with Jess Yan.

As product lead at Anthropic, Jess has a first-hand look at how Anthropic teams are moving from prompting AI to building long-running agents that work overnight. In our episode, Jess showed me how to build a Claude analytics agent from scratch, then covered how Anthropic PMs use agents internally to understand the codebase, monitor customer feedback, and make better product decisions.

Watch now on YouTube, Apple, and Spotify.

Jess and I talked about:

  • (00:00) AI agents that work while you sleep

  • (03:46) Claude Managed Agents help for long-running tasks

  • (05:22) Demo: Building a Claude analyst agent from scratch

  • (09:28) Traces: How to see where an agent got stuck

  • (15:11) Evals: How agents grade their own work

  • (20:20) 5 ways in which Anthropic PMs use agents internally

  • (28:06) Processing a 4,000-company waitlist with agents

  • (32:50) To build your first agent, focus on helping one person

  • (36:54) What changes when agents can work overnight


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Top 10 takeaways I learned from this episode

Jess and I covered two topics in the interview:

  1. How Anthropic PMs use agents internally

  2. How to build long-running Claude agents

How Anthropic PMs use agents internally

An example of a prompt for a Deep Research agent

Anthropic PMs use agents internally for at least five PM workflows:

  1. Understanding the codebase. Instead of asking engineers what shipped or how something works, Jess can inspect pull requests, deployments, and product behavior directly. “Access to our codebase has been the biggest unlock for me.”

  2. Synthesizing user feedback from multiple channels. Jess has agents monitor customer Slack channels to get more signal before deciding what to build next.

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