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Alpha Metrics's avatar

I’d probably frame one part slightly differently: I’m not sure “AI chief of staff” is the end state people actually want.

Most users don’t want a highly autonomous operator making decisions. They want a low-friction cognitive extension that reduces coordination and context-switching without feeling invasive or unpredictable.

That’s why reliability matters so much more than demos right now. The trust threshold for delegation is dramatically higher than the trust threshold for chat.

Mihail Musat's avatar

Could not agree more with this perspective. This is the current move all big AI players are pivoting towards.

Few comments from the field:

1. Gemini is actually great with emails, calendar, chats etc. Of course, limited to Google Workspace. At this point thier integration of Gemini within Workspace + the addition of Gems makes it a great competitor in this race.

2. Claude Cowork. The first product which by design working on the well 10 points you chose. A fork of Claude Code, especially designed for business.

3. Copilot Cowork from Microsoft. Microsoft, within their Copilot stack (Copilot M365, Copilot Studio and Agents365) is the closest to check all those boxes, and even for enterprise customers and highly regulated industries.

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